Future Opening: Veterinary Client Service Representative

Future Opening: Veterinary Client Service Representative

Part Time • Wareham Animal Hospital - Animal Urgent and Specialty Care

Wareham Animal Hospital is looking for a Client Service Representative to join our fast growing Animal Urgent Care facility. The Client Service team will promote positive interactions with clients, staff, and our referring veterinary community.

What are we looking for?

• Minimum 1-2+ years’ experience in the veterinary industry, but willing to train the right candidate
• Self-motivated and goal-oriented professional with the ability to solve problems and make decisions independently.
• Excellent interpersonal, verbal, and written communication skills
• Strong computer skills, including electronic medical record keeping
• Ability to work efficiently while maintaining accuracy with financial transactions
• Ability to handle emotional situations with compassion and patience
• Ability to move 50 lbs

What would be your key responsibilities?

• Managing doctor and technician appointment schedules
• Making appointments, follow-ups, etc.
• Fostering open communication with our referring veterinary community, including sending and obtaining medical records
• Answering phone calls in a timely and friendly manner
• Diligent Medical Record documentation
• Maintaining a clean, comfortable space for pets and clients
• Processing of multiple payment modalities

What can you expect from Wareham Animal Hospital?

• Work happiness balanced with your personal life
• The opportunity to learn, develop, and take charge of your own career
• To be respected, valued, and supported
• Competitive salary and benefits package

Pay: $15.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Uniform reimbursement
• Parental leave
• CE allowance

Schedule:

• Part-time ; 20-30 hours
• Day shift
• Monday to Friday
• Weekends as needed

Compensation: $15.00 - $24.00 per hour

Our Urgent Care is owned and managed by a Boarded Emergency and Critical Care Veterinarian (DACVECC) and “Our nursing team is led by a Specialty Veterinary Technician in Emergency Care (VTS ECC), ensuring that your pet receives the highest standard of care, tailored to their unique needs.

For compassionate and reliable care, visit Wareham Animal Hospital, your local veterinary clinic. Our dedicated team offers emergency veterinarian service, providing urgent care for dogs in Wareham. Trust us to be the nearest vet to you when your pet needs it most.

Our mission is simple: to promote the health and well-being of your pets through comprehensive and personalized care. With a team of experienced veterinarians, skilled technicians, and caring support staff, we strive to exceed your expectations in every way.

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