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ER Customer Service Representative

VetsPetsGroup

Raleigh, NC Posted

  • ER / ECC

Benefits mentioned: Health insurance, 401(k) or retirement, Paid time off, Uniform allowance

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About this job

Description

Oak Heart Veterinary Hospital at South Saunders in Raleigh is currently seeking a customer service representative to join our strong ER team, providing high-quality urgent and emergency care services to our community.

Why Oak Heart Veterinary Hospital at South Saunders?

Oak Heart at South Saunders is a full-service primary care and urgent care practice located inside the beltline of Raleigh. This area is a growing and vibrant neighborhood close to downtown. The hospital opened in September of 2019 with all-new equipment and fresh, modern décor. In addition to the state-of-the-art veterinary hospital, it houses a boarding/daycare and grooming facility with on-site training. Oak Heart at South Saunders is part of a veterinary hospital family within the Raleigh beltline that includes Oak Heart at Longview, Oak Heart at Dixie Trail, and Oak Heart at Person Street.

Raleigh is one of the most desirable places in North Carolina to call home, offering quality healthcare, a centralized location, well-rated schools, family-friendly amenities, excellent dining, and an extensive trail system. Raleigh and the Triangle area of NC are consistently ranked as one of the best places to live in the United States. Come check us out!

Benefits:

  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage are available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, your spouse, and eligible dependents is available
  • Paid time off / holidays
  • Health Savings Account available
  • Short-term disability available
  • Supplemental critical illness and accident plans are available
  • Uniform allowance
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

VetsPets, part of a hospital group

38 open jobs on VetTeamJobs. See all 38 jobs Careers site

Pay is not listed in this posting. Typical pay for veterinary receptionists nationally is $18.23 an hour at the median, $37,910 a year. Source: BLS OEWS, May 2025. Receptionist and client service pay guide

Posted September 8, 2026. Last checked on VetsPets Careers. Interviewing here? 30 questions to ask a clinic

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