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ER Customer Service Representative- Full-Time

VetsPetsGroup

Knightdale, NC Posted

  • Full time
  • ER / ECC

Benefits mentioned: Health insurance, 401(k) or retirement, CE allowance, Paid time off, Uniform allowance

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About this job

Description

Wake Veterinary Medical Center in Raleigh is currently seeking a full-time customer service representative to join our collaborative and compassionate team. Known for balancing high-quality medicine with a healthy work-life balance, our team is frequently praised for being both fun and incredibly skilled—a great combination! 

Why Wake Veterinary Medical Center? 

Wake Vet is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through our partnership with CVCA. We’ve recently doubled our facility space, added dedicated special procedures and chemotherapy rooms, and expanded our diagnostic capabilities to better support our patients and referring veterinarians. We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants. Located in Knightdale, NC—just off I-540—we’re a quick and easy commute from anywhere in the Research Triangle.


Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state.

Perks and benefits include:

  • Tuition assistance
  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, spouse and eligible dependents available
  • Paid time off / holidays
  • Health Savings Account available
  • Short term disability available
  • Supplemental critical illness and accident plans available
  • Uniform allowance
  • Continuing education allowance for credentialed technicians
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

VetsPets, part of a hospital group

38 open jobs on VetTeamJobs. See all 38 jobs Careers site

Pay is not listed in this posting. Typical pay for veterinary receptionists nationally is $18.23 an hour at the median, $37,910 a year. Source: BLS OEWS, May 2025. Receptionist and client service pay guide

Posted October 16, 2026. Last checked on VetsPets Careers. Interviewing here? 30 questions to ask a clinic

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VetsPets

Knightdale, NC

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