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Client Services Representative

National Veterinary Associates (NVA)Group

Florida Posted

  • Full time
  • GP

Benefits mentioned: Health insurance, 401(k) or retirement, Pet care discount

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About this job

City: OCALA

State: Florida

Hospital Name: Town and Country Animal Hospital

Job Type: Support Staff

Join Our Veterinary Team as a Receptionist!

Are you a friendly, organized, and compassionate individual with a love for animals? Do you enjoy helping people and providing excellent customer service in a fast-paced environment? If so, we have the perfect opportunity for you!

Position: Veterinary Receptionist
Full-Time

Why Work With Us?

  • Competitive Pay: Enjoy a competitive salary with room for growth and performance-based bonuses!
  • Comprehensive Benefits Package: Health, dental, vision, and 401(k) with company match to ensure your health and future are well taken care of.
  • Flexible Hours: We understand the importance of work-life balance—let’s find a schedule that works for you.
  • Supportive Team: Be part of a team that values collaboration, respect, and communication. You’ll work with passionate people who are committed to providing excellent care.
  • Training & Development: We believe in professional growth. Receive ongoing training and career advancement opportunities to help you reach your full potential.
  • Pet Perks: Enjoy discounts on veterinary care and products for your own furry friends!

What We’re Looking For:

  • Exceptional Communication Skills: You’ll be the first point of contact for clients, so a friendly, professional, and empathetic attitude is essential.
  • Customer Service Experience: Experience in customer service or front desk roles is preferred, ideally in a veterinary or medical setting.
  • Organized & Detail-Oriented: You’ll juggle appointments, phone calls, and records—organization and multitasking are key!
  • Team Player: You’ll work alongside a dedicated team of veterinary professionals, so collaboration and a positive attitude are crucial.
  • Passion for Animals & People: A love for animals and the desire to help pet owners is at the heart of what we do.

What You’ll Do:

  • Greet clients and their pets with warmth and compassion, creating a welcoming environment.
  • Manage phone calls, schedule appointments, and check-in/check-out clients.
  • Assist with patient records, update information, and process payments.
  • Maintain a clean and organized front desk and waiting area.
  • Work closely with our veterinary team to ensure smooth clinic operations.
  • Provide clients with information regarding services, treatments, and care instructions.

Are You Ready to Make a Difference? If you have the skills to provide outstanding customer service and are passionate about making a positive impact on both pets and their owners, we want to hear from you!

Join Our Veterinary Team as a Receptionist!

Are you a friendly, organized, and compassionate individual with a love for animals? Do you enjoy helping people and providing excellent customer service in a fast-paced environment? If so, we have the perfect opportunity for you!

Position: Veterinary Receptionist
Full-Time

Why Work With Us?

  • Competitive Pay: Enjoy a competitive salary with room for growth and performance-based bonuses!
  • Comprehensive Benefits Package: Health, dental, vision, and 401(k) with company match to ensure your health and future are well taken care of.
  • Flexible Hours: We understand the importance of work-life balance—let’s find a schedule that works for you.
  • Supportive Team: Be part of a team that values collaboration, respect, and communication. You’ll work with passionate people who are committed to providing excellent care.
  • Training & Development: We believe in professional growth. Receive ongoing training and career advancement opportunities to help you reach your full potential.
  • Pet Perks: Enjoy discounts on veterinary care and products for your own furry friends!

What We’re Looking For:

  • Exceptional Communication Skills: You’ll be the first point of contact for clients, so a friendly, professional, and empathetic attitude is essential.
  • Customer Service Experience: Experience in customer service or front desk roles is preferred, ideally in a veterinary or medical setting.
  • Organized & Detail-Oriented: You’ll juggle appointments, phone calls, and records—organization and multitasking are key!
  • Team Player: You’ll work alongside a dedicated team of veterinary professionals, so collaboration and a positive attitude are crucial.
  • Passion for Animals & People: A love for animals and the desire to help pet owners is at the heart of what we do.

What You’ll Do:

  • Greet clients and their pets with warmth and compassion, creating a welcoming environment.
  • Manage phone calls, schedule appointments, and check-in/check-out clients.
  • Assist with patient records, update information, and process payments.
  • Maintain a clean and organized front desk and waiting area.
  • Work closely with our veterinary team to ensure smooth clinic operations.
  • Provide clients with information regarding services, treatments, and care instructions.

Are You Ready to Make a Difference? If you have the skills to provide outstanding customer service and are passionate about making a positive impact on both pets and their owners, we want to hear from you!

National Veterinary Associates (NVA), part of a hospital group

603 open jobs on VetTeamJobs. See all 603 jobs Careers site

Pay is not listed in this posting. Typical pay for veterinary receptionists nationally is $18.23 an hour at the median, $37,910 a year. Source: BLS OEWS, May 2025. Receptionist and client service pay guide

Posted May 1, 2026. Last checked on NVA Careers. Interviewing here? 30 questions to ask a clinic

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National Veterinary Associates (NVA)

Florida

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