Client Service Representative

Description

Peak Paws Advanced Veterinary Hospital is a locally owned, 24/7 veterinary practice providing emergency and rehabilitation care for pets. We are committed to work-life balance, offering schedules that allow team members to prioritize family, social, and academic commitments. Full-time staff work 4 days per week (36 hours) with schedules posted at least one month in advance, and paid time off accrues continuously. Comprehensive benefits begin on day one. 

What You’ll Do:

• Greet clients and pets, ensuring a welcoming experience 
• Answer phones, schedule appointments, assist with client concerns and questions, and coordinate with referral doctors and the local veterinary community 
• Provide clear, compassionate information about pets’ visits 
• Assist with check-out and payment options 
• Support the veterinary team in a fast-paced environment

Requirements

• Positive attitude and excellent customer service skills. 
• Strong communication and multitasking abilities in a fast-paced environment. 
• Previous experience in veterinary reception, client service, or customer support preferred but not required. 
• Willingness to learn and grow in a client-facing veterinary support role. 

Why Join Us

• Flexible schedule 
• Continuous accrual of paid time off. 
• Comprehensive health insurance and benefits package starting on day one. 
• Supportive, team-oriented environment with opportunities to grow. 

This organization participates in E-Verify.

Apply today to join a team that values pets, clients, and your career!